Returns & Exchanges
At AM Store, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return policy for items in original condition. If your product is unused and in its original packaging, we will gladly issue a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your AM Store account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Prepare the Package
Carefully pack the beauty products in their original boxes, ensuring all seals are intact, and include a copy of your digital invoice inside the parcel.
- 3.Ship to Our Warehouse
Affix the pre-paid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.
- 4.Receive Refund or Credit
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5 to 7 business days.